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Terms of Service

Effective 9 November 2026

These terms are an agreement between you and Kaifunds LLC, a New Mexico limited liability company ("Suarga", "we", "us"), 444 Alaska Avenue, Torrance, CA 90503, United States. They apply to the Suarga website, app and API, including the MCP server (together, the "Service"). If you use the Service for a company, you accept these terms on its behalf and confirm you are allowed to.

1. The Service

Suarga is a scheduling tool for social media. You plan slots, add content, and lock posts; locked posts are published to the social accounts you connect. Suarga does not create content and does not include generative AI.

The Service is developed and operated for us by PT Karia Nata Group, a limited liability company incorporated in Indonesia, which also owns the Suarga app registered with Meta. Your agreement is with Kaifunds LLC, which remains responsible to you for the Service.

2. Connected accounts

Suarga publishes to social platforms through a third-party publishing provider that acts as our sub-processor. You connect each account through the platform's own permission screen. Publishing depends on that provider and on each platform's rules and availability. We may change providers; if we do, we will tell you in advance where it affects your connected accounts.

3. Your account

  • You must be at least 18 and give accurate sign-up details.
  • Keep your sign-in secure. You are responsible for activity in your workspace, including by teammates, clients you invite and AI agents you connect.
  • One free trial per person or business. Creating accounts to get around plan limits is not allowed.

4. Plans, billing and taxes

  • Paid plans are billed in advance, monthly or yearly, in USD, through our payment processor Stripe. Prices are shown on the pricing page.
  • Sales tax or VAT is added where required, based on your billing address.
  • Subscriptions renew automatically until cancelled. You can cancel at any time from the billing settings.
  • We may change prices for future billing periods with at least 30 days' notice by email. Founder pricing stays locked for as long as that subscription remains active without interruption.
  • Posts to X carry a per-post cost charged to your X credit balance. Unused X credits are not refundable unless the law requires otherwise.

5. Cancellations and refunds

  • Monthly plans: cancelling stops the next renewal. The current month runs to its end and is not refunded.
  • Yearly plans: if you cancel, we refund the unused full months of the current year, pro rata. Example: cancel a $290 yearly plan after 4 months and 10 days, and we refund 7 months ($290 × 7 ⁄ 12 = $169.17).
  • Refunds go back to the original payment method, usually within 10 business days.
  • Nothing in these terms limits refund rights you have under consumer law where you live.

6. Plan limits and downgrades

Each plan has an account limit. If your trial ends or a subscription lapses, the workspace becomes read-only until you pick a plan; nothing is deleted. If you downgrade below the number of accounts you have connected, the extra accounts are paused: their slots and posts are kept but won't publish until you upgrade or disconnect other accounts. We don't delete content because of a downgrade.

7. Your content

You own the content you put into Suarga. You give us a limited licence to store, process and send it to the platforms you choose, only to run the Service. You are responsible for having the rights to what you post and for following each platform's terms.

8. Acceptable use

Don't use the Service to:

  • post spam, coordinated inauthentic behaviour, or content that is illegal, harassing or infringes others' rights;
  • publish to accounts you are not authorised to manage;
  • probe, overload or work around the Service's security or rate limits;
  • resell the Service without a written agreement with us.

We may pause publishing or suspend an account that breaks these rules, and will tell you why unless the law prevents it.

9. AI agents and the API

You may connect your own AI agent through MCP or our API. Actions an agent takes with your authorisation are your actions. Some actions, such as locking a post, approving for a client, and applying or lifting a freeze, are reserved for people and are refused for agents.

10. Availability and changes

We work to keep the Service available and to publish on time, but we can't guarantee that every post will be published at the exact minute, because platforms and our connection provider can fail or change. We will tell you when a post fails. We may improve or change features; if we remove a core feature of a paid plan, you may cancel and receive a pro rata refund of any prepaid period.

11. Disclaimers and liability

The Service is provided "as is" to the extent the law allows. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses, such as lost profits or reputation, arising from a post that failed or was delayed. These limits don't apply where the law does not allow them.

12. Termination

You can close your workspace at any time. We may close a workspace for serious or repeated breaches of these terms. After closing, you can export your data for 30 days, after which it is deleted as described in thePrivacy Policy and on the data deletion page.

13. Governing law

These terms are governed by the laws of the State of California. Disputes go to the state and federal courts located in Los Angeles County, California, unless consumer law where you live gives you the right to bring a claim locally.

14. Changes to these terms

We will email you at least 30 days before material changes take effect. Continuing to use the Service after that means you accept the new terms.

15. Contact

Questions: support@suarga.app or support@suarga.app.