You can delete your data yourself at any time. Here is what each option does.
Delete a post or slot
Deleting a post in Suarga removes it from your plan and our database right away. It does not delete a post that has already been published on a social platform; remove that on the platform itself.
Disconnect a social account
- Open the brand, choose the account, and select Disconnect.
- Suarga stops publishing to it immediately and revokes its access.
- Scheduled posts for that account are kept as unscheduled drafts, so you don't lose your work.
You can also remove access from the platform's own settings (for example, the apps and websites page of your Instagram or Facebook account). Statistics we collected for that account are deleted within 30 days.
Close your workspace
- Go to Settings → Workspace → Close workspace. Only the workspace owner can do this.
- Paid plans are cancelled. Yearly plans are refunded pro rata as described in the Terms.
- All connected accounts are disconnected and access is revoked.
- You can export everything for 30 days.
- After those 30 days, content, schedules, statistics and team data are deleted within a further 30 days. Backups roll over within 30 days after that.
Billing records we must keep for tax purposes are kept for the period the law requires and then deleted.
Delete your personal account
If you are a teammate rather than the owner, you can delete your own user account from Settings → Profile. Posts you created stay in the workspace but are no longer linked to your name.
Ask us to delete it
If you can't sign in, or you want us to confirm deletion, email privacy@suarga.app orsupport@suarga.app from the address on the account. We confirm within 30 days. Platform reviewers can use the same address for data deletion callbacks.